The Society offers a variety of savings accounts and then lends the money to ecological projects. It now has over £130 million in assets under management.
Typical mortgage projects include renovating a derelict or disused property and converting it into a home; building a new property to a recognised ecological standard; installing energy saving measures to existing homes; and supporting community businesses such as organic farms and co-operative living projects. The Society will not lend on holiday homes, because of their impact on rural communities, or projects involving intensive agricultural practices.
Borrowers are offered discounts of up to 1.25% for projects achieving certified energy savings.
Ecology ensures that the Financial Regulators' 'Treating Customers Fairly' principles are central to the way they deal with their members. They do not use short term discounts to attract new members, and do not use interest rates for existing members to subsidise the rates for new members. They aim to provide clear, jargon free information and to deal with any complaints promptly and fairly.