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Getting your money back

This section helps you learn how to get your money back for each investment when you want it, as well as giving you an idea of how secure your money will be.

Getting your money back

The way you get your money back can vary a great deal from investment to investment. For some savings accounts, this may be instantaneous and all you have to do is to write to the business. For other savings accounts there may be a notice period, so once you have requested a withdrawal, you will have to wait until the end of the notice period before your money is returned to you.

Getting your money back is more complicated for shares.

For withdrawable shares, there will most likely be a notice period. Also, you cannot guarantee that you will be able to take your money out, as the co-operative usually has the right to refuse to return your money at any time. However, Ethex would normally expect the co-operative to respect the policy stated on our website. 

For transferable shares, you can only get your money back by finding someone else that is willing to buy them at the price you want to sell them at. Ethex can broker this procedure for you.

There is a detailed guide available on how the process of buying and selling shares works here.

How secure is your money?

The savings accounts on Ethex are in most circumstances guaranteed up to a fixed limit, under the Financial Services Compensation Scheme. However the other investments on Ethex are not guaranteed in any way.

If you buy shares, you should remember that these can change in value. This is less likely for withdrawable shares, which will never rise above their original price, but can fall below if the business is doing very badly.

However, transferable shares can go up or down in price. You should therefore look at the graphs showing the past share prices and volumes, and the open offers to buy and sell, to get a sense of what the shares are trading at.

Need help?

The Ethex team are here to help from 9am to 5pm

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