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Tamar Energy Community

Social performance

As a community benefit society, Tamar Energy Community (TEC) operates primarily for the benefit of the Local Community in the Tamar Valley of Devon and Cornwall.

TEC provides support and services in four main areas: energy advice, local energy innovation, sharing knowledge, and community-owned renewables.

Key Social Performance Indicators (KSPIs)

KSPIs are a measure of how the business is performing on delivering its main social or environmental purpose. Read more

KSPI 1 - Generate renewable energy

In 2016 and 2017, TEC became a local energy generator by installing community-owned solar PV panels on the roofs of six local schools and businesses.

TEC’s Solar Roofs between them generate over 250,000 kWh of electricity per year, from the sun. That’s equivalent to the annual energy demand of around 70 average UK homes .

The electricity generated by the Solar Roofs is expected to displace over 230 tonnes of CO2 per year.

KSPI 2 - Generate Community funds to support low income households.

Surplus income generated by the Solar Roofs (after operating and finance costs and reserves) will be reinvested into the community, via TEC's community benefit fund, to address fuel poverty and fund energy efficiency and clean renewable energy measures, with a focus on the disadvantaged within the community.

It is expected the surplus income will be around £200,000 in total over the next 16 years, with at least £10,000 per year from the outset.

During 2020 the Community Benefit Fund has been transferred into TEC’s Community Energy Hardship Fund and is being used to support urgent energy related needs in the Local Community, in particular providing funds to deliver support to disadvantaged households during the Corona pandemic.

KSPI 3 - Supporting the local community

Energy Advice

TEC has been providing the local community with independent energy advice and support since it was set up in 2014. TEC’s team of five trained energy advisors help local households with energy matters ranging from switching to a cheaper or greener tariff to making their homes more energy efficient and accessing funding for insulation or a replacement boiler.

A key part of TEC’s energy advice service is providing free home energy assessments for low income and vulnerable households. These involve a home visit by a trained energy advisor to carry out a thorough assessment of the home and energy reduction measures.

Bringing people together

The change required to democratise, decentralise, decarbonise and digitise energy (the 4Ds) requires us all to work together. TEC’s team and volunteers have been sharing knowledge, advocating for a net zero future and engaging stakeholders for over 10 years.

TEC regularly takes part in local events including  Tavistock’s first EcoFair in the Meadows in 2019. The event was a great success with lots of local energy conversations. TEC also hold its own events including its Feast for the Future last year, its AGM and its annual Energy Fest.

TEC has helped develop a network of community energy enterprises and local councils across Devon, working to tackle fuel poverty and help their communities engage in and benefit from the low carbon transition. 

Case Study - Home visit

Ann & Ted live in sheltered housing in Mary Tavy. They called TEC for a home visit following a talk TEC had given to a local support group. They were concerned about errors with their energy bills.

During the visit their TEC advisor was able to sort out a problem with an Economy 7 tariff, switch to a better deal and change the light bulbs to LEDs. A significant problem with water charges and a leak was also able to be resolved through liaising with South West Water, and the fire service visited to upgrade the smoke alarms and undertake a fire safety check.


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