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London Capital Credit Union

London Capital Credit Union is a financial co-operative, owned and controlled by its members providing financial services to communities across London.

London Capital Credit Union - what they do

What they do

Anyone who saves with the credit union becomes a member of the co-operative and can use one of several savings/budgeting accounts open to them to help them manage money in a way that is best for them. Read more

Financial performance

At the end of the 2017-18 period London Capital Credit Union's membership remained fairly stable at 15,366, savings/share balances rose very slightly to £12,490,000 and loans balances reduced slightly to £10,688,000. There was an increase in loan interest income by 5% due to slight increases in some loan rates with the introduction of risk-based pricing.

Net Profit

(Change on last year)



Historical returns

0% - 2%

Social performance

During 2017-18 London Capital Credit Union used member's savings to issue loans to the value of £7,057,000 to members. Members are estimated to have saved over £8,821,000 in interest by transferring high cost debts to the credit union. Over the next 5 years London Capital forecast from their activities a financial benefit to members, and the wider community, in excess of £129 million.

  • Key social performance indicator


    out of possible 10 from member customer service satisfaction

Governance and people

Who benefits

London Capital Credit Union strives to design services and products to meet the needs of all people, regardless of their background. Their services continue to be of the greatest help to those most often excluded from mainstream financial services. These are typically lone parents, people with long term health issues, having been made redundant, or having gone through a personal crisis.

  • "I was taking out payday loans as an only source of borrowing money due to my bad credit history, but the credit union has helped get me out of the cycle of extremely high interest payments."

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