Our policies, terms and conditions
Ethex’s regulatory status
Ethex is a not-for-profit company set up as a Company limited by guarantee not having a share capital.
Ethex is exempt from registration with the Financial Conduct Authority for arranging deals in investments as specified in article 25.1 of the Regulated Activities Order, because we are a constituted as an Enterprise Scheme. For more information see here.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
We have made all reasonable endeavours to ensure that the content of the website is accurate and up to date. Parts of the website content is provided by third parties. We try to ensure that our sources of information are reputable and we take due care in preparing the information. We are not responsible for any information on the website or any site linked to the website which is being marketed by a third party. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
We will take all reasonable steps to ensure that the website is available for all services at all times but we do not promise that access to the website will always be available or that access will be uninterrupted, that there will be no delays or failures, errors or omissions or that it will meet your requirements. We will not be responsible for any losses or expenses you incur resulting from events which are beyond our control or for any other losses or expenses which may result from your inability to access the website.
Ethex assumes no responsibility for the content of the linked websites.
Reliance on the information on the website
In making any decision about investing in or saving with any of the businesses featured on this website, we cannot be liable for any failure by you to consider any information made available to you on the site when making an investment.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements and that you have taken full account of the risk warnings provided on the site.
You should not rely solely on the information provided on this website when making an investment but should also consider any further information supplied to you by the business concerned.
Important regulatory legal and other information
Relevant legal or regulatory information is made available on the website when required and the site is designed to ensure you read this information when required. The website is designed to be accessed through the principal home pages and such other pages as we decide. If you access the website through individual pages directly, which are not designed for this purpose, it is possible that you will not see important information which is relevant to a full understanding of the Services and in particular the risks associated with them. You should ensure that you do read such information when provided in conjunction with the website pages.
Use of the information on the website
You expressly conﬁrm that you will use the website only for the uses intended and not on behalf of any other person (except where we expressly agree otherwise) and that, apart from a web browser, you will not use any software, program or other device to access or obtain information through the website.
You expressly conﬁrm and agree that you will not whether by act or omission do anything that will or may violate the integrity of our computer systems or cause such systems to malfunction.
You are responsible for ensuring that your computer, software and other equipment are capable of being used to access and use the website.
Recourse and Complaints
Should you be unclear as to our regulatory status or should you have concerns about the conduct of our business please feel free to contact us directly. More details of how we handle complaints can be found in our Complaints Procedure.
You can also telephone the FCA Consumer Help Line on 0845 606 1234 (8am-6pm Monday to Friday), for more information on our regulatory status or to voice other queries or to register a complaint. Alternatively, you may write to them at the FCA Consumer Help Line, 25 The North Colonnade, Canary Wharf, London, E14 5HS or you can visit www.fca.org.uk.
However please note that as Ethex is not registered with the FCA it is not subject to FCA supervision. This means that Ethex’s customers do not benefit from certain protections afforded to registered firms such as the Financial Ombudsman Service.
This website contains material which is owned by or licensed to us unless we state that it belongs to someone else. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
You may copy, reproduce, reformat, download or temporarily store extracts from the website or information made available to you through the website, for your own personal use to help you use our products or Services, provided that you do not alter anything (including any copyright, trade mark or other notices you are provided with) and that you do not publish, transmit or otherwise reproduce that information in any format to any third party.
You may not use the information in any other way, including using a part of the website on any other website or providing a link to the website or using the information for commercial purposes, without our prior written consent. Please contact us if you wish to replicate content from the website in any way.
Acceptance of Terms and Conditions
Use of Ethex website and associated services implies acceptance of these Terms and Conditions. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
We may revise these Terms and Conditions from time-to-time. Revised Terms and Conditions will apply to the use of our website from the date of the publication of the revised Terms and Conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
The Ethex team are here to help from 9am to 5pm
01865 403 304