Don’t invest unless you’re prepared to lose all the money you invest. This is a high - risk investment and you are unlikely to be protected if something goes wrong. Take 2 mins to learn more
Derril Water
Welcome to Ethex
Ethex welcomes Derril Water Co-Op members to its leading positive Investment platform
About the move to Ethex's platform
Ethex has been appointed by Derril Water Co-Op to provide registrar services to its members.
You can now benefit from Ethex’s secure, easy-to-use platform, enabling you to manage your holdings with visibility, ease, and confidence.
Ethex brings deep experience in supporting organisations that build a fairer, greener future with over £120 million raised for ethical and community-based UK investments since 2013.
Here's what you can do on through your personal Ethex dashboard
View your investment portfolio in one centralised account. Download share certificates and statements.
Track repayments and wallet balances. Choose how to receive payments (to a bank account or wallet).
Receive key updates and communications from Derril Water. Opt in to explore other impactful investment opportunities.
Read the Ethex Impact Report
Your questions answered
Why am I hearing from Ethex?
Derril Water Co-op has appointed Ethex to provide registrar services for your Derril Water investment. This means your records, documentation, and investor services will now be managed securely by Ethex.
When will my Derril Water investment show in my portfolio?
Once you have completed the form and provided your details, we will create your account on our platform after two to three weeks. Following this, your Derril Water shares will be added to your account, and you will receive a confirmation email with instructions on how to set up your password and log in.
Do I need to pay anything to use Ethex?
No. Setting up your account and accessing your Derril Water investment on Ethex is completely free.
Who is Ethex?
Ethex is the UK’s leading positive investment platform, founded in 2013. It has helped over 27,000 people invest in projects and organisations creating a fairer more sustainable future raising more than £130 million to date for community energy, affordable housing and finance, sustainable farming and more. Ethex also provides secure registry and investor relations services for over 50 clients, giving you access to an online dashboard where you can view and manage your investments.
Why do I need to set up an account with Ethex?
Derril Water Co-op do not hold your bank details and other personal information needed to set up your Ethex account. By setting up your own account on Ethex, you remain fully in control of the personal information provided, and we can ensure your details and payments are handled securely. To learn more about our privacy policy, please follow this link: https://www.ethex.org.uk/legal/privacy
What will I be able to do on Ethex?
Your new dashboard will allow you to:
- View your investment portfolio and receive investment alerts from Derril Water Co-Op.
- Receive payments and update your personal details and communication preferences
- Opt in to hear about other impactful investment opportunities on Ethex through this link
- View your investment portfolio and receive investment alerts from Derril Water Co-Op.
- Receive payments and update your personal details and communication preferences
- Opt in to hear about other impactful investment opportunities on Ethex through this link
What about share certificates?
If share certificates apply to your investment, these will be issued once you’ve completed the onboarding process. You’ll receive a notification when they’re ready.
What happens to my member payments?
You can choose where member payments are sent. Either directly to your bank account or to your Ethex wallet, where you can withdraw funds or reinvest in other opportunities. Please note that all the payments, by default, will go to your Ethex wallet.
What if the member has passed away? (Probate)
If you are dealing with the estate of a member, please contact probate@ethex.org.uk and our team will guide you through the probate process. We will need to see certain documents (such as the death certificate and Grant of Probate) before we can update the records.
Can I hold my investment jointly or transfer it to someone else?
Investments are usually held in a single name. If you need to discuss joint holdings, transfers, or making changes to who holds the investment, please get in touch at registry@ethex.org.uk
What if I change my bank account details?
You can update your bank account information securely in your Ethex dashboard at any time.
What if I already have an Ethex account?
If you’ve used Ethex before, you can log in with your existing account. Once you complete the ID check, your Derril Water investment will be added to your portfolio.
What if I don’t want to set up an Ethex account?
To continue receiving member payments and access your membership records, you will need to open an Ethex account. This is the only way we can provide you with secure investor services.
Where can I get more help?
The Ethex team is here to support you:
📞 Call: 01865 403304
📧 Email: help@ethex.org.uk
📞 Call: 01865 403304
📧 Email: help@ethex.org.uk
Visit our FAQ page
Ethex is proud to have received the following awards
Ethical Consumer Best Buy
Winner, Community Energy awards 2025
Winner, Fintech awards 2025
Winner, EDIE awards 2026